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| F.A.Q |
| 1. Is my payment transaction secure? |
| Yes,
absolutely. |
| 2. How is my payment secure? |
| CCNow
is our Authorised web retailer. It is a US based organisation which
transacts all transactions on ultra high Secure Socket Layer (SSL).
The credit card information never comes to us. We just get the payment receipt
information. |
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| 3. Where do you deliver? We have deliveries in Mumbai,Pune, Delhi, Hyderabad, Bangalore, Chennai, Mangalore, Baroda, Goa and many more destinations in India. |
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| 4. What are these Regular, Urgent and Acid Deliveries? Where are the instructions for ordering? |
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5. If my order is not delivered or little delayed do I get a refund? |
| No.
But we generally offer you an extra delivery totally free for
over and above your original offer. |
| 6. Where can I send delivery in 1-3 hrs ( Acid Delivery type)? |
| In
Mumbai,
Pune,Bangalore, Chennai, Hyderabad, Delhi and Ahmedabad
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| 7. What happens when I place an acid delivery at 7 A.M (IST), will it be delivered by 10 A.M (IST)? |
| No.It
will be delivered within 3 hrs i.e. 10 A.M (IST) i.e by 1 PM.
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| 8. Do you deliver on Sundays ? |
| Yes,
Sundays and all holidays. |
| 9. Will the arrangement be same as shown in the picture? |
| It may vary depending on availability of fresh flowers in the market on the day. |
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| 10. Is the glass vase included? |
| No. |
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| 11. Can I send something which is not in your catalogue? |
| Yes,
you have to get a quote from us for them. |
| 12. Can I cancel an order ? |
| No,
But you can change the details and date. |
| 13. What happens when the recipient is not available? |
| We
will either hand it over to some other family member or a neighbour.
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| 14. How do you manage the amazingly 1 to 3 hrs delivery which no other gift service in the world is available to offer? |
| Well,
that is our trade secret. |
